Intermediate level

Hospitality in English: Intermediate Vocabulary

Master key vocabulary with interactive flashcards, audio, and trainer

88 words
~44 min to study
With audio

Why this list matters

At the intermediate level, hospitality vocabulary goes beyond simple check-in and check-out. You need to understand room categories, cancellation rules, service options, deposits, and guest requests. This vocabulary helps you communicate more clearly with hotel staff and solve problems faster while traveling.

What you will find here

This list includes vocabulary related to bookings, room types, amenities, extra services, housekeeping, deposits, and payment. You will also see useful words for typical room issues such as noise, maintenance requests, room changes, and late check-out.

Typical situations

You ask about the rate conditions, clarify cancellation rules, request an extension of your stay, or explain that something in the room is not working. In these situations, clear English helps you make your request faster and get the right support.

How to learn it effectively

Study the vocabulary in groups such as booking, amenities, and problems. Practice short phrases like request an extra bed, change the room, or extend the stay. Then review the list with flashcards or in OneMoreWord and build short hotel dialogues based on real travel situations.

Why this vocabulary is useful

Intermediate hospitality vocabulary helps you understand hotel descriptions more accurately, ask better questions, and solve accommodation issues with more confidence. Short regular reviews and mini-dialogues based on real stays will help these words become active faster.

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Word list to learn

Click the icon to hear the pronunciation

Word Listen to pronunciation
suite Pronunciation: [swiːt]
standard room Pronunciation: [ˈstændəd ruːm]
deluxe Pronunciation: [dɪˈlʌks]
amenities Pronunciation: [əˈmiːnɪtiz]
room service Pronunciation: [ruːm ˈsɜːvɪs]
minibar Pronunciation: [ˈmɪnɪbɑː]
laundry Pronunciation: [ˈlɔːndrɪ]
dry cleaning Pronunciation: [draɪ ˈkliːnɪŋ]
luggage storage Pronunciation: [ˈlʌgɪʤ ˈstɔːrɪʤ]
deposit Pronunciation: [dɪˈpɒzɪt]
prepayment Pronunciation: [ˌpriːˈpeɪmənt]
cancellation Pronunciation: [ˌkænsəˈleɪʃn]
refund Pronunciation: [ˈriːfʌnd]
non-refundable Pronunciation: [ˌnɒn rɪˈfʌndəbl]
refundable Pronunciation: [rɪˈfʌndəbl]
late check-in Pronunciation: [leɪt ˈʧek ɪn]
early check-in Pronunciation: [ˈɜːli ˈʧek ɪn]
front desk Pronunciation: [frʌnt desk]
concierge Pronunciation: [ˌkɒnsiˈeəʒ]
bellhop Pronunciation: [ˈbelhɒp]
porter Pronunciation: [ˈpɔːtə]
occupancy Pronunciation: [ˈɒkjʊpənsi]
availability Pronunciation: [əˌveɪləˈbɪlɪtɪ]
rate Pronunciation: [reɪt]
rate plan Pronunciation: [reɪt plæn]
upgrade Pronunciation: [ˈʌpgreɪd]
downgrade Pronunciation: [ˈdaʊngreɪd]
maintenance Pronunciation: [ˈmeɪntənəns]
request Pronunciation: [rɪˈkwest]
complaint Pronunciation: [kəmˈpleɪnt]
noise Pronunciation: [nɔɪz]
neighbor Pronunciation: [ˈneɪbə]
wake-up service Pronunciation: [ˈweɪk ʌp ˈsɜːvɪs]
extension Pronunciation: [ɪksˈtenʃn]
stay Pronunciation: [steɪ]
invoice Pronunciation: [ˈɪnvɔɪs]
receipt Pronunciation: [rɪˈsiːt]
signature Pronunciation: [ˈsɪgnəʧə]
reservation number Pronunciation: [ˌrezəˈveɪʃn ˈnʌmbə]
confirmation Pronunciation: [ˌkɒnfəˈmeɪʃn]
overbooked Pronunciation: [ˌəʊvəˈbʊkt]
room change Pronunciation: [ruːm ʧeɪnʤ]
key card Pronunciation: [kiː kɑːd]
lost key Pronunciation: [lɒst kiː]
breakfast included Pronunciation: [ˈbrekfəst ɪnˈkluːdɪd]
airport shuttle Pronunciation: [ˈeəpɔːt ˈʃʌtl]
gym Pronunciation: [ʤɪm]
spa Pronunciation: [spɑː]
pool Pronunciation: [puːl]
parking Pronunciation: [ˈpɑːkɪŋ]
pet-friendly Pronunciation: [pet ˈfrendli]
smoke-free Pronunciation: [ˈsməʊk friː]
late checkout fee Pronunciation: [leɪt ˈʧek aʊt fiː]
extra charge Pronunciation: [ˈekstrə ʧɑːʤ]
damages Pronunciation: [ˈdæmɪʤɪz]
lost property Pronunciation: [lɒst ˈprɒpətɪ]
wake-up time Pronunciation: [ˈweɪk ʌp taɪm]
room inspection Pronunciation: [ruːm ɪnˈspekʃn]
housekeeping schedule Pronunciation: [ˈhaʊskiːpɪŋ ˈʃedjuːl]
quiet hours Pronunciation: [ˈkwaɪət ˈaʊəz]
check-in time Pronunciation: [ˈʧek ɪn taɪm]
check-out time Pronunciation: [ˈʧek aʊt taɪm]
passport Pronunciation: [ˈpɑːspɔːt]
payment method Pronunciation: [ˈpeɪmənt ˈmeθəd]
billing address Pronunciation: [ˈbɪlɪŋ əˈdres]
key deposit Pronunciation: [kiː dɪˈpɒzɪt]
linen Pronunciation: [ˈlɪnɪn]
bathrobe Pronunciation: [ˈbɑːθrəʊb]
slippers Pronunciation: [ˈslɪpəz]
toiletries Pronunciation: [ˈtɔɪlətriz]
iron Pronunciation: [ˈaɪən]
ironing board Pronunciation: [ˈaɪənɪŋ bɔːd]
safe Pronunciation: [seɪf]
balcony Pronunciation: [ˈbælkəni]
sea view Pronunciation: [siː vjuː]
city view Pronunciation: [ˈsɪtɪ vjuː]
noise complaint Pronunciation: [nɔɪz kəmˈpleɪnt]
maintenance issue Pronunciation: [ˈmeɪntənəns ˈɪʃuː]
room key replacement Pronunciation: [ruːm kiː rɪˈpleɪsmənt]
room inspection Pronunciation: [ruːm ɪnˈspekʃn]
quiet floor Pronunciation: [ˈkwaɪət flɔː]
family room Pronunciation: [ˈfæmɪlɪ ruːm]
connecting rooms Pronunciation: [kəˈnektɪŋ ruːmz]
room upgrade Pronunciation: [ruːm ˈʌpgreɪd]
hotel policy Pronunciation: [həʊˈtel ˈpɒlɪsɪ]
smoking fee Pronunciation: [ˈsməʊkɪŋ fiː]
late arrival Pronunciation: [leɪt əˈraɪvəl]
early departure Pronunciation: [ˈɜːli dɪˈpɑːʧə]

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Frequently Asked Questions

The list contains 89 words. That gives you a strong practical base for room types, amenities, service requests, and common hotel issues.

Study them in small thematic groups, review them with flashcards, and practice short hotel scenarios such as changing a room, asking about cancellation rules, or requesting an extra service.

Yes. You can download the PDF version of the list and review the vocabulary without an internet connection.

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