👨‍⚕️

Thematic Collection

English at the Doctor: Phrases for Appointments and Describing Symptoms

Whether you are travelling in the UK, studying abroad, or simply need to speak to a doctor in English, this page gives you everything for the full appointment cycle — from booking the call to collecting your prescription.

Visiting a GP in an English-speaking country follows a clear routine. Knowing the vocabulary in advance removes the stress of searching for words mid-consultation and helps you give accurate information — which directly affects the quality of your treatment.

Three situations covered on this page:

  • Booking — how to call the surgery, give your details and secure a same-day or urgent slot
  • The consultation — how to describe symptoms, answer the pain-scale question, disclose allergies and understand the diagnosis
  • After the appointment — how to request a sick note, ask about a repeat prescription and find out whether a medicine is available over the counter

What you will find here:

  • 69 words with transcription and translation — three clusters: people & places (GP surgery, walk-in centre, receptionist, pharmacist), symptoms (sore throat, runny nose, nasal congestion, fatigue), and treatment (inhaler, ointment, drops, capsule, repeat prescription, over-the-counter)
  • 18 phrases — from 'I'd like to make an appointment' to 'What are my treatment options?' and 'Can I get a repeat prescription?'
  • 22-line dialogue — a complete realistic visit: phone booking → examination → tonsillitis diagnosis → amoxicillin prescription → 5-day sick note → annual check-up advice
  • 4 common mistakes explained: the article with headache, Present Perfect vs Present Simple for duration, give vs make an injection, check vs check-up
  • FAQ — prescription vs referral, what a sick note is, how to report an allergy, how to ask about dosage

Word list to learn

doctor
ˈdɒktə
general practitioner
ˈdʒenərəl præktɪˈʃənə
nurse
nɜːs
patient
ˈpeɪʃənt
appointment
əˈpɔɪntmənt
clinic
ˈklɪnɪk
waiting room
ˈweɪtɪŋ ruːm
reception
rɪˈsepʃən
prescription
prɪˈskrɪpʃən
referral
rɪˈfɜːrəl
diagnosis
ˌdaɪəɡˈnəʊsɪs
symptom
ˈsɪmptəm
treatment
ˈtriːtmənt
examination
ɪɡˌzæmɪˈneɪʃən
blood test
blʌd test
X-ray
ˈeksreɪ
injection
ɪnˈdʒekʃən
vaccination
ˌvæksɪˈneɪʃən
allergy
ˈælərdʒi
medication
ˌmedɪˈkeɪʃən
dosage
ˈdəʊsɪdʒ
side effect
saɪd ɪˈfekt
pain
peɪn
fever
ˈfiːvə
cough
kɒf
headache
ˈhedeɪk
nausea
ˈnɔːziə
dizziness
ˈdɪzɪnəs
fatigue
fəˈtiːɡ
rash
ræʃ
swelling
ˈswelɪŋ
fracture
ˈfræktʃə
bandage
ˈbændɪdʒ
specialist
ˈspeʃəlɪst
surgeon
ˈsɜːdʒən
blood pressure
blʌd ˈpreʃə
pulse
pʌls
thermometer
θəˈmɒmɪtə
stethoscope
ˈsteθəskəʊp
medical history
ˈmedɪkəl ˈhɪstəri
insurance
ɪnˈʃʊərəns
follow-up
ˈfɒləʊ ʌp
recovery
rɪˈkʌvəri
chronic
ˈkrɒnɪk
acute
əˈkjuːt
inflammation
ˌɪnfləˈmeɪʃən
infection
ɪnˈfekʃən
antibiotic
ˌæntibaɪˈɒtɪk
painkiller
ˈpeɪnkɪlə
discharge
ˈdɪstʃɑːdʒ
consultation
ˌkɒnsəlˈteɪʃən
vital signs
ˈvaɪtəl saɪnz
sick note
sɪk nəʊt
receptionist
rɪˈsepʃənɪst
pharmacist
ˈfɑːməsɪst
GP surgery
dʒiː piː ˈsɜːdʒəri
walk-in centre
ˈwɔːk ɪn ˈsentə
repeat prescription
rɪˈpiːt prɪˈskrɪpʃən
over-the-counter
ˌəʊvə ðə ˈkaʊntə
sore throat
sɔː θrəʊt
runny nose
ˈrʌni nəʊz
nasal congestion
ˈneɪzəl kənˈdʒestʃən
temperature
ˈtemprɪtʃə
inhaler
ɪnˈheɪlə
ointment
ˈɔɪntmənt
drops
drɒps
capsule
ˈkæpsjuːl
check-up
ˈtʃekʌp
tonsillitis
ˌtɒnsɪˈlaɪtɪs

Useful phrases

Click the icon to hear the pronunciation

I'd like to make an appointment with a GP.
What seems to be the problem?
I have a sore throat and a high temperature.
How long have you had these symptoms?
I've been feeling unwell for three days.
I'm allergic to penicillin.
Can you prescribe something for the pain?
Take one tablet twice a day with food.
Are there any side effects I should know about?
I'd like a referral to a specialist.
Could you give me a sick note for work?
When should I come back for a follow-up?
Is this condition serious?
I need to see a doctor as soon as possible.
On a scale of one to ten, how would you rate the pain?
Is this medication available over the counter?
Can I get a repeat prescription?
What are my treatment options?

Learn words more effectively in the app

Spaced repetition, smart trainings and progress tracking.
Download OneMoreWord and remember words forever

At the GP — Phone Booking and Full Consultation

Click the speaker icon to hear the full dialogue

🏨
Receptionist
Good morning, Park Road Surgery. How can I help?
Patient
Good morning. I'd like to make an urgent appointment with a GP today if possible — I've been feeling very unwell since yesterday.
💬
🏨
Receptionist
I'm sorry to hear that. Can I take your name and date of birth?
Patient
Anna Kovaleva, fourteenth of March, nineteen eighty-nine.
💬
🏨
Receptionist
Thank you, Anna. I have a slot at eleven fifteen with Dr Ahmed. Would that suit you?
Patient
Yes, that's perfect. Thank you very much.
💬
Doctor
Good morning, Anna. Come in and take a seat. What brings you in today?
💬
Patient
I've had a really sore throat for three days, and my temperature has been high — about thirty-eight point seven. I also have a bad headache and I feel completely exhausted.
💬
Doctor
On a scale of one to ten, how would you rate the throat pain?
💬
Patient
About an eight. It's very painful to swallow.
💬
Doctor
Let me take a look. [examines throat and glands] Yes, your throat is quite inflamed and your glands are swollen. Any cough or runny nose?
💬
Patient
A little cough, yes. And some nasal congestion.
💬
Doctor
Are you allergic to any medication?
💬
Patient
Yes, I'm allergic to penicillin.
💬
Doctor
Noted. This looks like bacterial tonsillitis. I'll prescribe amoxicillin — that's a non-penicillin antibiotic. Take one capsule three times a day for seven days, always with food. Finish the full course even if you feel better after a few days.
💬
Patient
Are there any side effects I should know about?
💬
Doctor
You may get some nausea or stomach upset, especially if you take it on an empty stomach. If you develop a rash or have difficulty breathing, stop immediately and call us.
💬
Patient
Understood. Could you also give me a sick note? I don't think I can go to work.
💬
Doctor
Of course. I'll write you a sick note for five days. If you're not significantly better by Friday, please come back for a follow-up.
💬
Patient
Thank you. One more thing — once I recover, is it worth getting a check-up? I seem to get throat infections quite often.
💬
Doctor
Yes, absolutely. If you get frequent throat infections, I'd recommend an annual check-up. Book one at reception on your way out.
💬
Patient
I will. Thank you so much, Dr Ahmed.
💬

Common mistakes

Avoid these common mistakes

Wrong I have headache.
Correct I have a headache.

Nouns for pain in a specific body part (headache, toothache, stomachache) require the indefinite article: I have a headache. Without the article the sentence sounds ungrammatical.

Wrong I am sick since three days.
Correct I have been sick for three days.

To describe a state that continues up to now, use Present Perfect + for: I have been sick for three days. 'Since' goes with a starting point (since Monday), while 'for' goes with a duration.

Wrong The doctor made me an injection.
Correct The doctor gave me an injection.

With the noun 'injection' use the verb give, not 'make' or 'do': give an injection, give a prescription, give a diagnosis. Similarly: give advice, give a sick note.

Wrong I need to go for a check tomorrow.
Correct I need to go for a check-up tomorrow.

Check-up is a medical examination / preventive health screening. The word 'check' alone means verification in a general sense. In a medical context, always use the compound word 'check-up'.

About This List

English at the Doctor: Key Language Points

Whether you are visiting a GP in the UK, seeing a doctor in the US, or simply studying medical English for work or travel, the vocabulary on this page covers the full appointment cycle. Below are the most important language points that learners consistently struggle with.

GP surgery vs walk-in centre: which do you need?

In the UK, there are two main options for non-emergency care:
* GP surgery — your registered family doctor's practice; requires an appointment; best for ongoing conditions and prescriptions
* Walk-in centre — no appointment needed; for minor urgent issues (cuts, rashes, mild infections); you may wait 1–3 hours

If you are not registered with a GP, go to a walk-in centre. To register, ask: 'I'd like to register as a patient — do you accept new patients?'

Prescription vs referral: what is the difference?

These two words cause constant confusion:
* Prescription — a written authorisation from a doctor for a specific medication; you take it to a pharmacy (chemist in British English)
* Referral — a recommendation to see another specialist (e.g. a cardiologist, dermatologist, or physiotherapist)

Useful phrases: 'Can I get a repeat prescription for my blood pressure medication?' / 'Do I need a referral to see a specialist?'

How to describe your pain in English

When the doctor asks 'Can you describe the pain?' or 'On a scale of 1 to 10, how bad is it?', use precise descriptors:
* sharp pain — sudden, intense, like a knife
* dull ache — persistent, low-level discomfort
* throbbing pain — beats in rhythm with your pulse
* burning sensation — heat or stinging feeling
* stabbing pain — comes in sudden bursts

Always add location and duration: 'I have a dull ache in my lower back — it's been there for about a week.'

Over-the-counter vs prescription-only

Not everything requires a doctor's visit:
* OTC (over-the-counter) — available directly at a pharmacy without a prescription (paracetamol, antihistamines, most cough syrups)
* Prescription-only — must be prescribed by a GP or specialist

Ask at the pharmacy: 'Is there an over-the-counter option for this?' or ask the GP: 'Is this available without a prescription?'

Sick note in the UK and US

In the UK, a sick note (officially called a fit note since 2010) is a document from a GP stating that you are unfit to work, required by your employer for absences beyond 7 days. Ask for one with: 'Could I get a sick note for my employer?' In the US, the equivalent is a doctor's note or medical certificate.

Frequently Asked Questions

Call the reception and say: 'I'd like to make an appointment with a GP as soon as possible.' Add a reason if needed: 'I've been feeling unwell / I have a sore throat / I have a high temperature.' In the UK you book with a GP who then refers you to a specialist if needed.

Use I have + symptom: 'I have a headache', 'I have a fever', 'I have a sore throat'. For pain in a body part: 'My back hurts' or 'I have pain in my lower back'. For pain type: 'It's a sharp / dull / throbbing pain.' For duration: 'I've had this for three days.'

A prescription is a written order for medication you take to a pharmacy. A referral is a recommendation to see another specialist: 'My GP gave me a referral to a neurologist.' 'Can I have a prescription to a cardiologist?' is incorrect — you need 'referral'.

Say: 'I'm allergic to penicillin / aspirin / ibuprofen.' Tell the doctor at the start of the consultation. If unsure: 'I'm not sure, but I think I may be allergic to...'

In the UK say: 'Could you give me a sick note for work?' The official term is fit note. In the US it's a doctor's note. The doctor will ask: 'How long do you need off work?'

For dosage: "How often should I take it?" and "How long should I take the course?" For side effects: "Are there any side effects I should be aware of?" For a repeat prescription on an ongoing medication: "Can I get a repeat prescription for my blood pressure medication?" To check if something is available without a prescription: "Is this available over the counter?"